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Smart Service Tree

Streamcore makes service management simple, intuitive and adaptive, by making all types of information accessible through the Smart Service TreeTM :

  • Whether the information is located on the MMS (configuration or statistics database) or on a StreamGroomer (real-time statistics),
  • Whether or not the information is linked to a site equipped with a StreamGroomer

The aim is to represent the organization of the IS and the WAN network in the form of a tree, called the "Smart Service Tree", starting from the macroscopic (region, entity) to the microscopic (troubleshooting on an application at a particular site). In the tree structure of a site, you'll find a first level of network-related rules, followed by levels of application, VoIP and video rules.

Streamcore's unique technology offers "drill-down" navigation, from very high-level business-oriented views (site categories) to extremely granular technical information (application-specific troubleshooting tools for a particular site).

Site trees and categories

Streamcore solutions present and structure information according to the organization of the Information System (IS), regardless of the number and location of StreamGroomers. For example, hundreds of sites can be managed and grouped by Business Unit, even if equipment is only installed in the main and regional Datacenters.

This business-oriented service management is achieved by defining the sites to be managed and assigning them to categories relating to Business Unit, geographical location, WAN access type and so on. Once these categories have been defined, you can perform any configuration task or search for any type of information in a highly intuitive way. For example, you can :

  • Select a subset of sites belonging to a specific Business Unit in a specific country in a report;
  • Distribute a group of application rules to sites belonging to specific categories ;
  • Monitor the performance of strategic applications by Business Unit or country

Management remains intuitive and straightforward, even for complex networks with hundreds or thousands of sites:

  • Site information can be imported and managed directly in the Human Machine Interface (HMI), or with an easy-to-use Excel file import/export function.
  • Application management can be customized by Business Unit or by country. Any change (new application, new QoS policy, etc.) can be made for all managed sites in just a few clicks.
  • The underlying technology enables automatic performance control based on the behavior of each session with the ABBATM ENGINE.
  • QoS policy configuration is simplified and follows a business-oriented logic.
  • Flow acceleration is managed on an application-by-application basis

Network, application, VoIP and video rule trees

For each site managed by the solution (whether or not equipped with a StreamGroomer), network traffic is classified in real time by StreamGroomers in rules (network, applications, VoIP, video) according to one or more filters with level 2 to 7 criteria:

  • For network rules, the filtering criteria will be IP subnets.
  • For application, VoIP and video rules, the criteria can be IP addresses, protocols and their ports, or application criteria such as the URL or hostname of an http flow, or the SSL certificate fields of an https flow. More than 150 filters are also predefined, enabling automatic classification of the most common flows on a corporate network.

The tree structure can be set up automatically using :

  • Configuration matrices with automatic filters,
  • Groups of rules (applications, VoIP, Video) distributed across a coherent set of sites